How can we help?

Click "Forgot password?" on the login page and enter your email address. You'll receive a password reset link within a few minutes. Check your spam folder if you don't see it.

Log into your account, go to Settings → Security, and click "Enable 2FA". You can choose to use an authenticator app, SMS, or hardware security key.

Navigate to Settings → Team Members and click "Invite Member". Enter their email address and select their role. They'll receive an invitation email to join your organization.

Skyie Vault supports over 100 file types including documents (PDF, Word, Excel), images (PNG, JPG, SVG), videos, and archives. Maximum file size varies by plan.

Yes! Right-click any file or folder and select "Share". You can create a secure link with optional password protection, expiration date, and download limits.

Go to Settings → Billing and click "Cancel Subscription". You'll have 30 days to export your data. After cancellation, your account will revert to the free tier.