Skyie Vault - Secure Document Management

1. Introduction

Skyie Vault ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our secure document management service.

2. Information We Collect

Account Information

When you register for an account, we collect your email address, name, organization name, and password (stored in encrypted form).

Usage Data

We collect information about how you use our service, including login times, features accessed, and actions performed. This helps us improve our service and ensure security.

Your Documents

Documents you upload are encrypted using 256-bit AES encryption. We use zero-knowledge architecture, meaning we cannot access the contents of your encrypted files.

3. How We Use Your Information

To provide and maintain our service
To authenticate your identity and manage your account
To send you important service notifications
To improve and optimize our platform
To detect and prevent security threats
To comply with legal obligations

4. Data Security

We implement robust security measures including:

256-bit AES encryption for all stored files
TLS encryption for data in transit
Zero-knowledge architecture
Regular security audits
Multi-factor authentication options
Role-based access controls

5. Data Retention

We retain your data for as long as your account is active. Upon account deletion, your data is permanently removed within 30 days. Encrypted backups may persist for up to 90 days for disaster recovery purposes.

6. Your Rights

Under GDPR and applicable data protection laws, you have the right to:

Access your personal data
Rectify inaccurate data
Request deletion of your data
Export your data in a portable format
Withdraw consent at any time
Lodge a complaint with a supervisory authority

7. Third-Party Services

We may use trusted third-party services for payment processing, analytics, and infrastructure. These providers are contractually obligated to protect your data and only use it as instructed.

8. International Data Transfers

Your data may be processed in data centers located outside your country. We ensure appropriate safeguards are in place, including Standard Contractual Clauses, to protect your data during international transfers.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through the service. Your continued use after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@skyievault.co.uk
Address: Skyie Vault Ltd, United Kingdom